If you are not satisfied with your order, you may return it within 30 days of purchase for a full refund, credit, or exchange for the value of the item. Shipping charges are not refundable. All returns must be unused, salable, and contain the original packing material, manuals, and blank warranty cards. Easy Med Supply will only pay return shipping costs if returned items arrived damaged or defective.
To initiate a return, you must submit a request via the online customer portal or contact Easy Med Supply at firstname.lastname@example.org to obtain prior approval for the return. Please include your name and email address in your return request email as it appears on the original order. We will provide you with a return authorization and shipping address to return your item(s).